— Legal
Terms & Conditions
[ LEGAL ]
GTC
DEFINITION OF PARTIES
Between THE SOUL HEALING JOURNEY CONSULTING LP,
5 South Charlotte Street, Edinburgh, Scotland, EH2 4AN,
registered with the British Registrar of Companies,
under number SL036568,
represented by Natalia Galleray / Philippe Galleray
as directors, in charge of publication,
duly authorized for the purposes hereof.
The company can be reached by email at contact@nataliagalleray.com or by clicking on the contact form on the home page of the site.
Hereinafter the “Seller” or the “Company”.
On the one hand,
And the individual or legal entity purchasing the company’s products or services,
Hereinafter referred to as “the Buyer”, or “the Customer”.
On the other hand,
PREAMBLE
The Company publishes products and services of “Psychological Consultations” and “Bioemotional Decoding Sessions” marketed through its website (https://nataliagalleray.com). The list and description of goods and services offered by the Company can be consulted on the aforementioned site and its sales pages.
ARTICLE 1 – PURPOSE
These General Terms and Conditions of Sale determine the rights and obligations of the parties in connection with the online sale of Products and Services offered by the Company.
ARTICLE 2 – GENERAL PROVISIONS
These General Terms and Conditions of Sale (GTCS) apply to all sales of Products or Services made through the Company’s website and form an integral part of the Contract between the Customer and the Company. The Company reserves the right to modify these terms and conditions at any time by publishing a new version on its website. The GCS applicable are those in force on the date of payment (or first payment in the case of multiple payments) of the order. These GCS can be consulted on the Company’s website at the following address: https://nataliagalleray.com/cgv. The Company also ensures that they are clearly and unreservedly accepted at the time of purchase. The Customer declares that he/she has read the present General Terms and Conditions of Sale, and any Special Terms and Conditions of Sale relating to a product or service, and accepts them without restriction or reservation. The Customer acknowledges that he has received the necessary advice and information to ensure that the offer meets his needs. The Customer declares that he/she is legally capable of entering into a contract under French law, or that he/she validly represents the individual or legal entity on whose behalf he/she is entering into a contract. In the absence of proof to the contrary, the information recorded by the Company constitutes proof of all transactions.
ARTICLE 3 – PRICES
The prices of products and/or services sold through the website are indicated in Euros excluding taxes for services within the EU and in US Dollars for services requested from the rest of the world, and are precisely determined on the service description pages. They are also indicated in euros including all taxes (VAT + any other taxes) and in dollars on the service booking page. For all services provided outside the European Union and/or French overseas departments and territories, the price is automatically calculated exclusive of tax on the invoice and indicated in US dollars. Other local or state taxes may be payable in certain cases. These rights and sums are not the responsibility of the Company. They will be at the customer’s expense and responsibility (declarations, payment to the competent authorities, etc.). The Company reserves the right to modify its prices at any time in the future. Any telecommunication costs incurred in accessing the Company’s websites shall be borne by the Customer.
ARTICLE 4 – CONCLUSION OF ONLINE CONTRACT
The Customer must follow a series of steps specific to each Product or Service offered for sale by La Société in order to complete the order. However, the steps described below are systematic: – Information on the essential characteristics of the service; – Choice of the service and, where applicable, its options, and indication of the Customer’s essential data (identification, address, etc.); – Acceptance of these General Terms and Conditions of Sale. – Checking order elements and correcting any errors. – Follow-up of payment instructions, and payment of products. – Product delivery. The Customer will then receive confirmation of payment of the order by e-mail, as well as an acknowledgement of receipt of the order confirming it. The customer will receive a .pdf copy of these terms and conditions. In order for the order to be processed correctly, the Customer undertakes to provide truthful identification details. The Company reserves the right to refuse an order, for example for any abnormal request, made in bad faith or for any legitimate reason.
ARTICLE 5 – PRODUCTS AND SERVICES
The essential characteristics of the goods, services and their respective prices are made available to the buyer on the company’s websites. The customer confirms that he has received details of the terms of payment and performance of the contract. The Company undertakes to honour the Customer’s order within the limits of available slots only. If this is not the case, the Company will inform the Customer. This contractual information is presented in detail and is summarized and confirmed when the order is validated. The period of validity of the services offered and their prices is specified on the service sales pages, as well as the minimum duration of the contracts proposed when these concern a continuous or periodic supply of products or services. Except in the case of special conditions, the rights granted hereunder are solely those of the natural person signing the order (or the holder of the e-mail address communicated).
ARTICLE 6 – RESERVE CLAUSE FOR THE IMPLEMENTATION OF THE SERVICE
The Company reserves the right to provide the service until full payment has been received.
ARTICLE 7 – SERVICE TERMS
Services are provided on the day and at the time reserved by the Customer when making the appointment. When the customer books several services at the same time, these will be carried out at the dates and times chosen by the customer for each service. The Company provides a telephone contact point (cost of a local call from a landline) indicated in the confirmation email in order to be notified by the Customer in the event of a possible change.
ARTICLE 8 – AVAILABILITY AND PRESENTATION
Requests for services will be processed within the limits of available slots or subject to the creation of new slots outside those offered.
ARTICLE 9 – PAYMENT
Payment is due immediately upon making an appointment, even for products or services that have been reserved. The customer may pay by credit card or bank transfer. Secure online payment by credit card is carried out by our payment service provider. The information transmitted is encrypted in accordance with the state of the art and cannot be read as it travels over the network. Once payment has been made by the customer, the transaction is immediately debited after the information has been verified. In accordance with the provisions of the French Monetary and Financial Code, the commitment to pay by card is irrevocable. By providing his/her bank details at the time of sale, the Customer authorizes the Company to debit his/her card for the amount relating to the price indicated. The Customer confirms that he is the legal holder of the card to be debited and that he is legally entitled to use it. In the event of an error, or the impossibility of debiting the card, the Sale is immediately cancelled and the order cancelled.
ARTICLE 10 – WITHDRAWAL PERIOD
Given the nature of the services offered, the withdrawal period does not apply. However, the customer may modify or cancel the reservation at any time, up to 48 hours before the scheduled service, by informing the Company. If this deadline is not met, the payment made by the Customer cannot be used to reschedule a new consultation and will be considered as due.
In the event of withdrawal, the Customer must notify the Company by email or telephone without having to justify the reasons or pay any penalties, with the exception, where applicable, of the fees generated by the cost of the bank transaction. The Customer must, however, respect the 48 hours’ notice mentioned above. Failure to do so will invalidate the refund.
ARTICLE 11 – INTELLECTUAL PROPERTY RIGHTS
Trademarks, domain names, products, software, images, videos, texts or more generally any information subject to intellectual property rights are and remain the exclusive property of the Company. No transfer of intellectual property rights is made through these GTC. Any total or partial reproduction, modification or use of these goods for any purpose whatsoever is strictly prohibited.
ARTICLE 12 – FORCE MAJEURE
The performance of the Company’s obligations hereunder shall be suspended in the event of a fortuitous event or force majeure which prevents performance. The Company will notify the customer of the occurrence of such an event as soon as possible.
ARTICLE 13 – INVALIDITY AND AMENDMENT OF THE CONTRACT
Should any of the stipulations of the present contract be null and void, such nullity shall not entail the nullity of the other stipulations, which shall remain in force between the parties. Any contractual modification is only valid after a written and signed agreement between the parties.
ARTICLE 14 – RGPD AND PERSONAL DATA PROTECTION
In accordance with the European regulation on the protection of personal data, you have the right to query, access, modify, oppose and rectify your personal data. By agreeing to these terms and conditions, you consent to our collection and use of this data for the purpose of fulfilling this contract.
ARTICLE 15 – APPLICABLE LAW
All clauses contained in these general terms and conditions of sale, as well as all purchase and sale transactions referred to herein, shall be governed by English law.
Except in cases where the law does not allow it, exclusive jurisdiction is given to the competent courts of Edinburgh.
♦These T&Cs were updated on March 16, 2024.